Business continuity software

Use of business continuity software is gaining popularity. Majority of organizations elect to develop business continuity plans using standard, Word-based templates typical of smaller- to medium-sized, single-site organizations.

However, a growing number of companies, particularly larger, geographically dispersed organizations, are electing to implement software solutions to develop plans, manage content and disseminate updated plan documentation.

Although software solutions can add value, management should address three important considerations in order to make the investment pay off:

1. Recognize that software and template customization is needed before implementation and use. Purchasing software does not mean the organization is purchasing a plan.

2. Access controls should be implemented to protect sensitive information and adhere to privacy concerns.

3. “Fantasy plans” can create a false sense of security. Organizations that acquire software tools for business continuity must beware of the “solution in a box” syndrome. A tool set can be a great aid, but the development of effective business resumption or IT disaster recovery plans requires people with the right skills and experience.

Business continuity software is different from the internal audit software

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